Application Specialist

Coding solutions built around your application.

Installation

New coding system set-up.

myMARKEM

Access to manuals, msds's, reliability information.

Reliability Centered Maintenance

Optimizing your coding system’s performance.

Repair Center

Next-day delivery service exchange.

Service Programs

Get the most from your coding investments.

Training

Training to avoid unnecessary downtime.

As part of the MARKEM continuous commitment to helping customers succeed, MARKEM has introduced the Uptime Total Solutions Program, a comprehensive array of services to maximize uptime, productivity and customer satisfaction.

Maximizing the reliability of your coding systems.

The MARKEM Reliability Program supports our customers with resources committed to the "science of reliability." Our Reliability Engineering team works integrally with the product development process to deliver best-in-class performance for all MARKEM products. For real life simulation, the program also incorporates laboratory application testing as well as ongoing customer field reliability monitoring and testing. Markem customers can register at myMARKEM.com and view real-time reliability data, including MTBF's on our most popular machine products.

Ensuring a dependable supply chain.

MARKEM utilizes a fully Integrated Logistic Management System supported by strategic partnerships with other world-class companies like UPS Worldwide Logistics. Our regional repair centers offer a cost-effective solution for modular exchange or repairs of MARKEM machines to keep your line running. Combining these capabilities with a strong local presence around the globe and consistent product availability and delivery performance all help keep you up and running.

Strengthening your relationship with us.

MARKEM representatives are the industry-leading experts in marking and coding solutions. We work with the vast majority of packaging equipment manufacturers (OEMs) to provide a seamless integration and deliver you the right solution. Comprehensive support programs include print samples on your actual packaging materials, on-line trials or extended long-term trials to reinforce the high level of quality and reliability that MARKEM can bring to your application.

The program includes, but is not limited to, the following services: sample printing, training, technical support, logistics support, financing, on-line support, contracts, and project management. At the core of Uptime is our corporate reliability program, unrivaled in our industry and the reason products such as the SmartDate® and 5000 Series case coders are the undisputed industry leaders.